Terms & Conditions

Last Updated: 16-11-2025

Please read these Terms and Conditions carefully before using the website www.irbeducation.my operated by IRB Education Consultancy Sdn Bhd. By accessing or using our Service, you agree to comply with these Terms.

1. Our Services

Student counseling and guidance
University and course selection
Admission application processing
Student visa processing assistance
Scholarship assistance
Pre-departure and post-arrival support (accommodation, airport pickup)

2. User Obligations

Provide accurate, complete, and current information
Ensure authenticity of academic, financial & personal documents
Pay all applicable consultancy, application, tuition & visa fees
Use the website for lawful purposes only

3. Service Guarantees & Disclaimers

Admission & Visa

We provide professional support but do not guarantee admission or visa approval. Final decisions are made by universities and immigration authorities.

Timelines

Processing timelines mentioned on our website or by our team are estimates only. Delays caused by universities, embassies, or government bodies are not our responsibility.

Scholarships

Scholarships depend on eligibility and availability. A “100% scholarship” is not guaranteed for all students.

4. Fees & Payments

Consultancy Fees: Non-refundable once services have begun.
Third-Party Fees: Refunds depend on the policies of universities or visa authorities. We cannot refund third-party payments.

5. Intellectual Property

All content on this website is owned by IRB Education Consultancy Sdn Bhd and protected by copyright laws. Unauthorized usage or reproduction is prohibited.

6. Limitation of Liability

We are not responsible for delays, denials, errors, or losses caused by universities, embassies, government authorities, or incorrect information submitted by users.

7. Termination

We may suspend or terminate access to our Service without notice if users engage in fraud or violate these Terms.

8. Governing Law

These Terms are governed by the laws of Malaysia, where our company is legally registered.

9. Changes to These Terms

We may update or modify these Terms at any time. Updates will be posted on this page.

10. Contact Us

Email: admin@irbeducation.my
Malaysia Office: Block A, Level 1, A-116, Kelana Square, Petaling Jaya